Shipping takes place via Hermes and can be tracked using a tracking number. The shipping costs (up to 2 sweaters) can be found in the table. We are happy to ship more than two sweaters to any other country not listed (price upon request).

Since the goods are individually and hand-embroidered, the processing time depends on the current order volume. However, my goal is to ship the goods within 3-5 working days after receipt of payment (without guarantee).

It is only possible to return non-personalized products within 14 days. The shipping costs...