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Conditions

General Terms and Conditions (GTC) for valentin&me

1. Scope
These General Terms and Conditions (GTC) apply to all contracts concluded between valentin&me (hereinafter referred to as "Seller") and the customer (hereinafter referred to as "Customer") for the sale of products on the website www.valentinandme.com.

2. Conclusion of contract
2.1 The contract between the Seller and the Customer is concluded when the Customer places an order via the website www.valentinandme.com and the Seller confirms this order.
2.2 The Seller reserves the right to refuse or cancel orders, in particular if the ordered products are not available or the customer violates these Terms and Conditions.

3. Prices and payment terms
3.1 The prices stated on the website www.valentinandme.com are in euros and do not include VAT. The prices shown in this shop are final prices plus shipping costs. In accordance with Section 19 UStG, no sales tax is charged and therefore not shown.
3.2 The customer can make payment by instant transfer, credit card, PayPal.
3.3 The seller reserves ownership of the delivered products until full payment has been made.

4. Delivery
4.1 Delivery of the personalized sweaters will take place within the delivery period indicated on the website www.valentinandme.com.
4.2 The seller is not liable for delivery delays caused by force majeure or other unforeseeable events.

5. Right of withdrawal
5.1 The customer is expressly informed that the right of withdrawal is excluded for personalized products. Since the personalized goods are made according to the customer's individual wishes, there is no right to cancellation or return.
5.2 The statutory right of withdrawal applies to non-personalized goods. The customer has the right to return the unpersonalized goods within 14 days of receipt without giving any reason. The customer bears the costs for the return.
5.3 In order to exercise his right of withdrawal, the customer must send the seller a clear statement of his decision to withdraw from the contract. The revocation can be made in writing by post or email.
5.4 The seller will reimburse the customer the purchase price for the returned unpersonalized goods within 14 days of receipt of the return shipment. The refund will be made using the same payment method that the customer chose when placing the original order, unless expressly agreed otherwise.
5.5 The Seller reserves the right to refuse refund or withhold a reasonable amount for any reduction in value of the goods if the goods are not returned in an unused and resalable condition.

6. Warranty and liability
6.1 The Seller warrants that the Products purchased through the website www.valentinandme.com are free from defects at the time of delivery.
6.2 The seller is not liable for damage caused by improper use or care of the products.

7. Data protection
7.1 The Seller collects, processes and uses the Customer's personal data only within the framework of the legal provisions and the data protection declaration, which can be viewed on the website www.valentinandme.com.

8. Final provisions
8.1 The law of the Federal Republic of Germany applies.
8.2 If individual provisions of these General Terms and Conditions are or become ineffective, the effectiveness of the remaining provisions remains unaffected.

8.3 The place of jurisdiction for all disputes arising from or in connection with these General Terms and Conditions is the registered office of the seller.

Zahlungsmethoden

PAYMENT METHODS

- Credit and debit card
- PayPal

- Offline payments

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